Shipping policy
Shipping Policy
Thank you for shopping at NH GENERAL BEAUTY ! Please read our shipping policy carefully before placing your order.
Processing Time
All orders are processed within 2–5 business days. Please note that processing times may be extended during high-volume periods (e.g., holidays or new product launches).
Shipping Time & Delivery
Since we partner with global suppliers, shipping times vary depending on your location. Estimated delivery time is typically:
- USA: 7–20 business days
- International: 10–30 business days
Please note that these are estimates and actual delivery times may vary due to customs delays, carrier issues, or other unforeseen circumstances.
Tracking Information
Once your order ships, you’ll receive a tracking number via email. Some orders may be shipped in separate packages depending on availability and supplier location.
Wrong Address Disclaimer
It is the customer’s responsibility to ensure the correct shipping address is entered at checkout. We are not responsible for orders shipped to an incorrect or incomplete address. If your order hasn’t shipped yet, please contact us immediately to update your address.
Lost or Delayed Packages
We are not liable for delays caused by the postal service or customs. If a package is lost in transit, we will do our best to assist you, but we do not issue refunds for lost or delayed shipments outside of our control.
Customs & Duties
International orders may be subject to customs fees and import duties. These charges are the responsibility of the buyer and vary by country.
Order Cancellations
Orders can only be canceled within 24 hours of purchase. After this period, we cannot guarantee a cancellation as processing may have begun.
Contact Us
If you have any questions about your order or shipping, please contact us at nhcommerce1129@gmail.com